Customer Onboarding Engineer (Security & Compliance)
Full-time
USA - Must Work EST
Remote
U.S. Citizen Only
Primary Purpose and Goal of Role
We are seeking a Customer Onboarding Engineer to lead the secure and compliant onboarding of customers into our cybersecurity platform. This role is responsible for working directly with customers, primarily in U.S. federal and highly regulated environments, to integrate data sources, configure security tooling, and ensure successful deployment aligned with compliance requirements. This position is hands-on, customer-facing, and requires strong experience with Microsoft and Azure security services, along with familiarity across other SIEM, EDR, and cloud platforms.
Responsibilities
- Lead end-to-end customer onboarding into SIEM/XDR/MDR platforms, ensuring timely and successful delivery.
- Configure and validate Microsoft security services, including Defender XDR and Purview.
- Onboard and integrate data sources (identity, endpoint, cloud, SaaS, network logs) into security platforms.
- Build and maintain automation workflows using Azure Logic Apps, Power Automate, or similar SOAR tools.
- Work closely with customers to gather requirements, validate configurations, and support go-live readiness.
- Support compliance and audit activities by preparing evidence and documentation (FedRAMP, FISMA, CMMC, etc.).
- Collaborate cross-functionally with SOC, engineering, and compliance teams.
- Provide status updates and reporting to customers and internal stakeholders.
- Create and maintain customer-facing documentation, including:
- As-Built Documentation
- Onboarding Runbooks
- Data Source Inventories
- Status Trackers
REQUIREMENTS
- Experience onboarding customers into SIEM, XDR, MDR, or security operations platform
- Hands-on experience with Microsoft Defender XDR and/or Microsoft Purview
- Experience working in U.S. federal or highly regulated environments (FedRAMP, FISMA, CMMC, etc.)
- Strong understanding of log ingestion and data integration, including identity, endpoint, and cloud logs
- Experience creating customer-facing technical documentation
- Ability to work independently in a customer-facing delivery role
- Strong communication and stakeholder management skills
Preferred Certifications
- Microsoft Defender suite (Endpoint, Identity, Office 365, Cloud)
- Microsoft Purview (audit logging, compliance, data governance)
- Microsoft Sentinel (data connectors, log onboarding, validation)
- Azure AD / Entra ID, Azure Monitor, Log Analytics
- Experience with KQL for log analysis and troubleshooting
- Automation using Azure Logic Apps or Power Automate
Quzara LLC is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.